1. Service plans become effective only after inspection of equipment by Burch Oil. All equipment must be brought up to standards before being accepted for a service plan. Advance payment does not make a plan become effective.

  2. Service plans are in effect for 12 months and are self-renewing each year thereafter at prevailing rates. Burch Oil will indicate its acceptance of a service plan by the issuance of an invoice.

  3. Service plans are transferable but not refundable.

  4. Burch Oil’s responsibility under a service plan will automatically cease if heating oil or service on any parts or equipment covered by the plan is procured from another source, or if a customer’s account is in arrears.

  5. Service plans do not cover service for damage by fire, lightning, flood, freezing or congealed oil lines, or water or foreign matter in the oil tank. In addition, Burch Oil will not be responsible for damage to equipment or to a home caused by an out-of-oil situation. Vacant buildings are not covered for parts or labor to correct any conditions caused or aggravated by non-occupancy.

  6. Coverage does not apply for turned off emergency switches, blown fuses or tripped circuit breakers. A service call resulting from switches in the OFF position, blown fuses or tripped circuit breakers, or aquastats or thermostats set incorrectly will be charged at the prevailing rate.

  7. Controls, motors and other devices used in conjunction with central air conditioning are excluded from heating service plans. Plumbing, fuel oil tank and fuel oil lines are excluded from coverage under Silver Heating Plan. Plumbing and fuel oil lines are excluded from coverage under Gold Heating Plan.

  1. Burch Oil’s responsibility under all circumstances is limited to the direct cost of correcting any defective condition covered under a service plan.

  2. Parts and labor not covered under service plans will be billed at prevailing rates.

  3. Service plans do not cover costs of recycling or disposal of Freon or fluorocarbons, or disposal of water from storage tanks.

  4. Service plans do not cover electric or plumbing work on the unit, work required due to electric service failure, water damage caused by freezing, misuse of equipment or circumstances beyond our control, unless otherwise noted in the plan.

  5. Burch Oil will not be responsible for faulty system design, as determined by the service department.

  6. Annual cleaning and inspections may be scheduled at any time during the service plan year. Burch Oil will make every attempt to schedule the cleaning; however, this responsibility is shared with the customer, who must make the unit accessible for cleaning and inspection during normal working hours. Burch Oil is not responsible if the unit is not made accessible during normal working hours.

  7. Service plans apply only to heating equipment with a firing rate of up to five gallons per hour, and air conditioning and heat pump equipment up to five tons. Price quotes are available for special service plans that exceed these parameters.

  8. The obligation to furnish replacement parts is subject to availability through normal supply sources.